Third Party Logistics

We are a leader in precision logistics for life-sciences. Our contract logistics Team can tailor and provide from basic 3PL (Receiving, Storage and Pick, Pack, Ship) services to a highly Complex, Customised & Integrated solution that includes Quality Assurance, Customer Service, Warehousing & Distribution, Branded Invoicing, Debtors Management, Inventory Management (Vendor Managed Inventory/Consignment), Cross-Docking/Flow Through Distribution and Order-to-Cash.


freight airplane
  • Schedule Arrival Plan for Shipment
  • Pick-up from any location globally
  • Inter-modal shipping & carrier Management
  • Local Customs Clearance Services
  • Pick-up from the Airport/Port & Deliver to our Distribution Centre



  • Unpack Containers in temperature controlled environment
  • Prepare the products for Receipt (organise and check against documents)
  • Check & Report ‘C of A’ to QA
  • Receive the Products into yours or our System
  • Create & Place Put-away labels on cartons/pallets
  • Put-away into label-directed Locations (under Quarantine)
  • Inform & Follow-up QA for ‘Release for Sale’


  • Ambient temp-controlled
  • Cold-chain (2-8°C)
  • Freeze-chain (-25°C to -15°C)
  • Security Vault (Schedule 8)
  • Restricted Access (Schedule 2, 4 (Prescription), 7)
  • Dangerous Goods
  • Temp-controlled Clean-room Environment
  • 24x7 High Security Operation (GHIV)

Inventory Management

  • Vendor Managed Inventory
  • Supply Planning & Dynamic Replenishment
  • Procurement
  • Consignment Management
  • Product Life-cycle Management

Customer Service

  • Dedicated Phone line
  • Order Enquiry Processing
  • Order Taking
  • Order Entry
  • On-line Shop-front for Orders (Account Based Access)
  • Collect funds directly into your Bank Account
  • Take ‘Product Complaints’ & compile reports

Order Processing (Pick, Pack & Ship)

  • Generate Picking Document (Paper or Electronic)
  • Pick as directed by the Picking Document
  • Check & Pack the Order
  • Select & Assign Transport
  • Create Shipping Labels
  • Apply Shipping Labels
  • Create Dispatch Note
  • Prepare Shipment for Dispatch

Invoicing & Collection

  • Invoice the Order (Your Logo)
  • Send Invoice with Goods or Electronically to the Customer

Organise Transport Pick-up

  • Book Transport to Pick-up ‘Outbound Shipments’
  • Create Shipping Manifest
  • Despatch the Orders



Freight / Order Consolidation

  • Consolidate Sales Orders as required
  • Create ASN
  • Send ASN to the Customer
cross docking

Cross Docking

  • Unload Goods
  • Check against Pack-slip & QA Documents
  • Prepare consignment for shipment
  • Ship with required Documents

Reverse Logistics

returns management

Returns Management

  • Advise RA# and provide safe Packaging (if required) for the returns
  • Organise Pick-up from Customers
  • Track delivery to our intended site
  • Inspect & Advise Product condition to QA (for approval)
  • Process the Return as per QA decision
credit note

Credit Note

  • Reverse sales for the returns
  • Issue a Credit Note to close Returns Process

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